For small businesses juggling customer calls, mobile workers and expensive equipment, Samsung is pitching two new tools as ways to reduce everyday friction: Galaxy Buds On for hands-free communication and Galaxy SmartTag3 for tracking important items.

Samsung says both products are available now in the United States. Galaxy Buds On costs $229.99 in Black, while Galaxy SmartTag3 costs $29.99 for one tag or $99.99 for a four-pack. The company’s original announcement outlines the devices’ features and compatibility requirements.

Key takeaways for small businesses:

• Galaxy Buds On supports hands-free conversations, voice memos and selected head-based controls.
• The earbuds offer up to 9.5 hours of playback, with up to 38 hours when combined with a fully charged case, according to Samsung’s internal testing.
• Galaxy SmartTag3 can help businesses locate keys, bags, equipment and other mobile assets.
• SmartTag3 includes distance and directional guidance of up to 60 meters under certain conditions.
• Several SmartTag3 functions depend on nearby Galaxy devices, compatible phones and network availability.
• Both products may be most useful for businesses already invested in Samsung phones and services.

Galaxy Buds On is designed for workers who need to stay connected without constantly reaching for a phone. A contractor could use the earbuds while moving between job sites, a retailer could answer calls while restocking, and a delivery operator could capture reminders without stopping to type.

Users can speak to Gemini Live by saying, “Hey Google, let’s talk live,” although Samsung notes that the feature requires a Google Gemini account, an internet connection and a compatible device, app, language and country. The earbuds can also capture thoughts through Quick Voice Memo. That could help a small-business owner record a customer request, an inventory note or a follow-up reminder while working.

Samsung also highlights Head Gestures. Users can nod to accept a call or shake their head to decline one. The feature can support notification reading and alarm dismissal on compatible software versions, but it is turned off by default and requires configuration. Some functions require One UI 8.5 or later, while notification reading and alarm dismissal require One UI 9.0 or later. Supported apps and availability may vary.

The practical benefit is convenience, not necessarily a replacement for a phone or workplace communication system. Head gestures may work well when a worker’s hands are occupied, but businesses should test the feature in noisy, crowded or safety-sensitive environments before relying on it. Voice assistants can also produce inaccurate results, and Samsung advises users to check Gemini responses.

Battery life could make the earbuds useful through a workday, but the company qualifies its figures. Samsung says the earbuds provide up to 9.5 hours of playback, while the case provides up to 38 hours when both the earbuds and case are fully charged. Actual results will depend on settings, Bluetooth strength, usage and charging patterns. Owners should also account for the cost of replacing or repairing premium earbuds, particularly in field-based work.

Galaxy SmartTag3 targets a different business problem: finding assets before they become lost, delayed or expensive to replace. A landscaping company could attach tags to tool cases. A catering business could track transport boxes. A cleaning company could monitor equipment bags, while a small retailer could use tags on display materials or frequently moved inventory.

The device’s Place Notification feature lets users define an area and receive an alert when a tagged item moves into or out of it. Movement Detection Alert can notify users when movement occurs after the tag disconnects from a device. Location History lets users review where a tag has been, with records stored for up to seven days.

SmartTag3 also offers Compass View, which Samsung says can provide distance and directional guidance from up to 60 meters away—about three times farther than the previous generation. That range applies under line-of-sight conditions and on supported Galaxy devices. Walls, electronic interference and other obstacles can reduce accuracy.

Businesses should pay close attention to the tracking network’s limitations. Movement alerts rely on signals detected by nearby Galaxy devices that have agreed to participate in Offline finding. If few participating devices are nearby, notifications may arrive late or not at all. The Place Notification feature is also described as a trial feature, and Samsung warns that the displayed location may differ from the tag’s actual position.

The company describes SmartTag3 as offering cross-operating-system support, but its most advanced functions remain tied to Samsung’s ecosystem. Compass View requires compatible Galaxy hardware running Android 12 or later, and some newer Bluetooth Channel Sounding capabilities work only with select Galaxy models. A business using a mix of iPhones, older Android phones and Samsung devices should confirm what each employee can access before purchasing tags in bulk.

There are also basic safety considerations. Samsung warns that a detached SmartTag3 can pose a swallowing hazard to young children and pets. Owners should secure the tag properly and inspect it regularly, especially when attaching it to an animal collar, bag or equipment that faces heavy wear.

For small businesses, the products make the strongest case in targeted use rather than across-the-board deployment. Buds On may help employees capture information and manage calls while working, while SmartTag3 can add a low-cost layer of visibility for portable assets. Owners should first identify the items and workflows where missed calls, lost equipment or delayed updates carry a measurable cost. Testing compatibility, notification reliability and employee acceptance before a larger rollout can help determine whether Samsung’s ecosystem delivers enough value for the investment.

This article, “Samsung Launches Buds On Earbuds and SmartTag3 Tracker” was first published on Small Business Trends