Salesforce and Google have announced a significant expansion of their partnership, integrating Google’s Gemini AI models into Agentforce and strengthening ties between Salesforce Service Cloud and Google Customer Engagement Suite. The move aims to enhance AI-powered customer service capabilities,...

FedEx has released its 2025 E-Commerce Trends to Watch Report, detailing how shifting consumer expectations are shaping the competitive landscape for digital retailers. The report, produced in collaboration with C Space, underscores the growing importance of convenience, seamless returns,...

Effective retail inventory management is key for running a successful retail business because it allows you to maintain optimal stock levels, minimize carrying costs, and meet customer demand. It ensures that the right products are available at the right...

Newly confirmed U.S. Small Business Administration (SBA) Administrator Kelly Loeffler issued a memo on her first day in office, outlining her priorities to restructure the agency into what she calls an “America First engine for free enterprise.” Loeffler emphasized...

Small business owners are entering 2025 with heightened confidence despite persistent economic uncertainty, according to Bluevine’s 2024 End-of-Year Business Owner Success Survey (BOSS) Report. The survey of 1,200 small business owners (SBOs) found that 79% expressed confidence in their...

Goodyear Tire & Rubber Company has introduced the Cooper WORK Series Regional Haul All-position (RHA) 2, a commercial truck tire designed to balance fuel efficiency with durability for super-regional and regional fleets. The SmartWay-verified tire is engineered to deliver...

This week our Small Biz Breakdown crew shares their thoughts on the impact on small businesses one month into the second term of Donald Trump’s presidency. They also engage in a fascinating conversation about career paths taken and not taken...

Gasoline prices across the U.S. remained largely unchanged over the past week, with the national average for a gallon of gas holding at $3.16, according to AAA. The price per kilowatt hour of electricity at public EV charging stations...

The Internal Revenue Service (IRS) is urging taxpayers to exercise caution when selecting tax professionals, warning that while most preparers are reputable, some engage in fraud, identity theft, and other scams. The agency emphasizes that taxpayers remain legally responsible...

Meta has introduced a series of updates to Instagram Direct Messages (DMs), adding new features designed to improve communication and engagement. The latest tools include message translation, music stickers, scheduled messages, pinned content, and group chat QR codes, all...