A personal assistant is invaluable for managing different administrative work like managing schedules, the communication flow, and meeting deadlines. They can help you maximize your time as a small business by handling filing, paperwork, and routine or time-consuming tasks. Here’s...

Inventory management serves as the backbone of any successful business. A staggering 25% of business costs are tied to inventory, making it the fourth biggest killer of small businesses.  Surprisingly, only 54% of small businesses track their inventory efficiently, and...

As a new business owner, the question that keeps you up at night is: How will I get my first customers? The specific answer varies depending on the type of business you have. However, the basic steps on how...

Wondering why customers leave? Subscription businesses have dramatically increased in popularity in recent years. About half of consumers now subscribe to at least one media subscription service. And more than 15 percent have signed up for subscription services from...

Even in this digital age, retail remains still primarily a people business. No matter the size of your business, learn from these examples. Good customer service in retail focuses on your customers and builds customer loyalty. Total Wine & More:...

In a competitive digital environment where businesses are under constant pressure to evolve, Salesforce has announced a significant leap forward: the general availability of MuleSoft’s Anypoint Code Builder. The question many small business owners might be asking is: how...

Looking for eCommerce customer service ideas? Since shopping online implies there is no personal interaction with a sales person, many customers grow frustrated if they encounter issues with the website or an order. To make matters worse, lots of online...

Customers expect more from today’s small businesses than ever before. Here are the 10 most common customer pain points and how to fix them. Most Common Customer Pain Points Providing Inaccurate Information It doesn’t matter what kind of small business you have,...

Live streaming isn’t just for gamers and social media stars anymore. It’s a big deal for businesses too! Using live streaming apps, companies can talk directly to customers, show off new products, and even give behind-the-scenes tours. Ready to...

A growing trend in the food industry could be of major interest to new entrepreneurs and small businesses: it’s what’s known as shared kitchens. Also known as kitchen incubators or community kitchens, this small business trend allows chefs, bakers,...