What are the key issues facing small businesses this year? On The Small Business Radio Show this week, I talked with Chris Shank who is the Vice President of Retail-to-Business (R2B) Sales for Verizon Business, overseeing operations across 28 states...

Wix has announced a partnership with ActiveCampaign, a leading marketing automation platform, to offer an integrated solution for businesses of all sizes, including franchises and multi-location brands. The collaboration aims to streamline customer engagement, marketing automation, and website management...

Key Takeaways User Engagement: Encourage user-generated content and actively engage with your audience to foster community and trust across your social media platforms. Creative Campaigns: Implement unique campaign ideas such as hashtag challenges and storytelling through video content to captivate...

Key Takeaways Company Innovation is Essential: In a competitive business environment, fostering innovation is crucial for growth and sustainability, not just a trendy concept. Types of Innovation: Key innovation types include product, process, business model, marketing, and organizational innovation, each...

Private sector employment in the U.S. grew by 62,000 jobs in April, while annual pay increased by 4.5 percent, according to the April 2025 ADP National Employment Report. The report, released by ADP Research Institute in collaboration with the...

Key Takeaways Understanding customer retention rate is essential for measuring customer loyalty and its impact on your revenue and profit margins.Improving customer retention can lead to lower acquisition costs, enhanced customer lifetime value, and consistent sales performance.Personalizing customer interactions...

Key Takeaways Strategic Partner Selection: Choosing drop shipping partners that align with your brand values is crucial for success in e-commerce.Evaluate Key Factors: Assess potential partners based on product quality, shipping efficiency, customer support, return policies, and pricing structures.Cost-Effectiveness:...

Key Takeaways Fresher and Tastier Ingredients: Locally sourced food is often fresher and more flavorful, directly supporting local farmers and enhancing your culinary experiences. Nutritional Benefits: Foods harvested at peak ripeness retain higher nutritional value, promoting healthier meals for consumers. Environmental...

Microsoft has announced that Skype will officially shut down on May 5, 2025. After this date, users will no longer be able to access Skype services, including messaging, calls, or voicemail. However, your Skype data — including chat and call...

OpenAI has launched its latest models, o3 and o4-mini, described as the company’s smartest and most capable releases to date. The new models are now available to ChatGPT users with full access to tools like web browsing, file analysis...